ATRIO Logo

Grievance Request Form

For assistance with this form or questions regarding your grievance, please contact our Customer Service Department at 1-877-672-8620 (TTY 711), daily from 8 a.m. to 8 p.m. PST.

Requester's Contact Information

Representation documentation for grievance requests made by someone other than enrollee:

Upload documentation showing the authority to represent the enrollee (a completed Appointment of Representation Form CMS-1696 or a written equivalent). For more information on appointing a representative, contact the plan. You can also contact 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY/TTD users can call 1-877-486-2048.

Member Information
By providing your email address you are giving ATRIO permission to contact you.
Location and Contact Information
This should include any practitioners, staff, or others involved.
(Be sure to include specific dates, times, individual people and place names, involved in the incident)
Maximum of 2 files. If you have multiple files, you can combine them before uploading. Do not exceed 10MB on each file.

Y0084_GR_09_2025_C (Updated 10/8/2025) Online